Objectives
The project aims to develop a SaaS platform enabling SMEs to access the resources of IFAB’s AI Factory for the management and enhancement of internal knowledge. Its main objective is to build and orchestrate a network of cognitive agents capable of formalising the know-how of company experts, updating it in real time through conversational interactions and making it searchable in natural language.
The project also aims to demonstrate the model’s replicability across different application domains, positioning FIDEA as a horizontal solution that supports the competitiveness and efficiency of organisations adopting artificial intelligence.
Initial Challenge
Every year, organisations risk losing a body of expertise that is extremely difficult to recover. The tacit knowledge held by experts, technicians and professionals is rarely formalised systematically and often disappears as staff change or business processes evolve.
This challenge is compounded by the lack of tools capable of dynamically updating such knowledge and making it accessible through natural-language queries within day-to-day operational contexts.
Solution
FIDEA addresses this challenge through an orchestrated network of cognitive AI agents capable of interacting with company experts, extracting their knowledge through structured conversational sessions and encoding it within a persistent knowledge graph.
Fine-tuned language models, combined with semantic reasoning capabilities, provide accurate and context-aware responses, including in domains characterised by highly specialised terminology. The platform’s modular architecture supports progressive customisation, allowing the system to adapt to the needs, processes and workflows of each organisation.
Benefits
FIDEA enables SMEs to preserve and enhance their intellectual capital, reducing operational errors, accelerating the onboarding of new employees and improving compliance with complex regulatory procedures.
The model is inherently replicable across multiple application domains, from manufacturing to professional services, and provides a scalable foundation for developing specialised AI assistants that enhance organisational competitiveness and efficiency.
IFAB’s Role
IFAB participated in the project as a funding organisation, selecting it as part of its investment programmes in research, innovation and technology transfer.
IFAB’s contribution consisted of recognising the project’s scientific and practical value and providing financial support, thereby enabling the technical partners to carry out the planned research and development activities.
This involvement further confirms IFAB’s mission as an accelerator of high-impact initiatives for the local area and the wider production ecosystem.
For further information, please contact: projects@ifabfoundation.org
